How it works

Hand over

Set up a meeting with an expert at one of our stores or request free home pickup

Evaluation

Evaluation will be done at one of our stores at your doorstep

Clear Data

Opt for a certified data wipe by asking our experts

Payment

Payment will be done as iStyle voucher or cash after the evaluation of the device

Please enter you device purchase invoice from iSTYLE

Please input the invoice number between 4 and 6 characters

Select device you want to trade in:

Mobile Phone
Laptop
Tablet
Smartwatch

Selling your phone can bring you:

*Our experts will evalueate the device for the correct condition and you will recieve an iStyle voucher or cash instantly

flawless

Choose your device

  • Screen: No scratches
  • Body: No dents
  • Battery > 90%
  • Device fully functional

good

Choose your device

  • Screen: No scratches
  • Body: No dents
  • Battery > 90%
  • Device fully functional

average

Choose your device

  • Screen: No scratches
  • Body: No dents
  • Battery > 90%
  • Device fully functional

below average

Price on assessment

  • Screen: No scratches
  • Body: No dents
  • Battery > 90%
  • Device fully functional

Already bought a device from iStyle? Click here

Select your collection method

Frequently asked questions

1How does it work?

It’s simple. Check the price of your phone or any other device, confirm, and get cash. You can use our free home pick up service or drop it off at a nearby location in the UAE to receive money instantly.

2What items can I trade-in on iSTYLE?

– Mobile phones – Laptops – Tablets – Smartwatches For any of these devices, you can go through the assessment and receive an immediate price quote based on the device condition from our highest bidder. We accept devices that at least switch on. But we don’t accept devices that are counterfeit or jailbroken.

3How is the condition and price of my device determined?

You can find a detailed description of the condition and price of your phone or any other device on our website. A representative will use our app to verify the condition of your device, and our system will automatically confirm the price based on that information. The process is fast, easy, and there’s no need to negotiate. You will receive a guaranteed payout from one of the four listed prices, based on the final condition of your device. The price you see is the price you get.

4What does the condition of my device mean?

There are four different grades that determine the condition of your phone or device: Flawless, Good, Average, and Below Average. These grades are based on the appearance and functionality of your device. It is important to accurately understand the condition and features of your phone or device to ensure a smooth and efficient process, as the condition of the device will affect the offered price.

5How do I know I am getting a good price?

Our competitive prices are based on bids from dealers across the country. As such, when dealers compete to buy your phone or any other device, you will get the highest quote on the platform.

6What do you do with my device?

Your devices are sold to dealers across the UAE who repair them and sell them to customers, thus extending the life span of the device and promoting a sustainable and circular economy. For your safety we now provide FREE internationally approved, military-grade data wipe service along with a digital data wipe certificate.

7How is the data wipe done?

Android Erasure

High Level (3 Times) – DoD 5220.22-M – Overwrite the data with a value, then with the inverse of that value, then with a random value, verifying the write after each step. The first two wipes theoretically pull the magnetic field fully in one direction, then fully in the other, eliminating any residue of the original value. Data is overwritten in 1st pass with 0’s, 2nd pass with 1’s, and the last pass with random segments for data sanitization.

iOS Erasure

The defaulted Erasure for iOS is Secure Cryptographic Erase. The data on the device is encrypted by default, a new AES-256 encrypted file system is added and the old encryption keys are permanently removed during the erasure process. Once the device Secure Erase is completed we can regain the connection to the device and update the Erasure status. This encrypted file system replacement makes the recovering of old data impossible.

8Can you back up my device?

We currently do not provide this service, we recommend you to back up your phone or device before handing it over to our representative.

9Do I need to include accessories when I trade-in my device to iSTYLE?

For mobile phones and tablets, we do not require any accessories. However, for laptops and smartwatches, the charger is mandatory.

10What about my data?

We understand data privacy is a genuine concern. We recommend that you do a factory reset before handing over the device. We could also erase data on your phone and tablet, using internationally approved software (used by leading brands in the USA and Europe). The data erasure for smartphones and tablets will be done in your presence and takes an average of 2 to 3 minutes. However since laptop data erasure takes 1-2 hours, we will have to take it back to our central processing center. Once completed we will instantly send you a data wipe certificate as proof of data erasure.